Focuses on three important areas for the internal consulting process: First, it shows how to manage the process to deliver value, ensuring that resources are used properly and the investment is managed efficiently. Second, the book shows how to be relevant in todays environment, ensuring that consulting is connected to the business, appropriate levels of commitment are secured, and adequate support is provided. Third, the book shows how to calculate the value of consulting in terms that executives understandbusiness impact and ROI.   Part One, Managing for Value Chapter 1: The Role and Importance of Internal Consulting Chapter2: Organizing the Consulting Function to Deliver Value Chapter 3: Managing the Consulting Function for Value Chapter 4: Controlling Consulting Costs and Enhancing Benefits Chapter 5: Utilizing the Consulting Scorecard Part Two: Connecting to the Business Chapter 6: Aligning Consulting to the Business Chapter 7: Setting Objectives at Multiple Levels Chapter 8: Designing Consulting to Deliver Results Chapter 9: Building Management Support Part Three: Delivering Value and ROI Chapter 10: Measuring the Initial Stages of Consulting Chapter 11: Measuring Application and Implementation Chapter 12: Measuring and Isolating the Business Impact Chapter 13: Measuring ROI and Intangibles Chapter 14: Using Results to Drive Appropriate Actions         Chapter 15: Increasing the Value of Internal Consulting to the Enterprise

Provide organized, efficient, relevant consulting with lasting value

Maximizing the Value of Consulting is an indispensable, practical guide for managing, measuring, and delivering the results that make internal and external consulting a lasting value to clients and the company. Sponsored by the ROI Institute and the Association of Internal Management Consultants, this book provides a roadmap to relevance for consultants operating in the increasingly fast-paced, changing, dynamic environment. Readers will learn how to use resources properly and manage the investment efficiently, while truly connecting to the business, securing appropriate levels of commitment, and providing adequate levels of support. Detailed coverage includes guidance toward calculating the value of consulting in terms that executives understand, including business impact and ROI, and using the appropriate tools to show how things are working throughout the process.

Whether organizations are using internal or external consultants, or both, consultants can provide better value to the company. Consultants are needed to provide advice, support, and insight into the processes undertaken to improve the business, and integrate the input of different functional units into a more streamlined strategy. This book is designed to help consultants provide the utmost value to clients by maximizing organization, efficiency, and ultimately, ROI.

• Manage for value with better organization and cost control
• Set objectives at multiple levels to deliver useful results
• Measure implementation, impact, ROI, and intangibles
• Use final results to drive appropriate actions, creating lasting value

The skyrocketing need for internal and external consultants will continue, in almost every functional area ranging from HR and technology, to auditing and risk management. Maximizing the Value of Consulting provides a manual for relevant, value-driven consulting, with world-renowned expert insight.