Mastering Organizational Behavior equips readers to become high-performance managers in today’s business world. Learners gain a solid foundation in organizational behavior with this unique, competency-based approach. Students are encouraged to assess and maximize their personal skills within the context of today’s organizational behaviors, as they learn to master seven core managerial competencies most important for success – managing self, ethics, communication, diversity across cultures, teams, and change. This edition establishes a clear connection between classic theory, contemporary research, and emerging trends. It has been updated with new events and business cases.