Maximizing Call Center Performance 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction 1st Edition – PDF/EPUB Version Downloadable
$49.99
Author(s): Madeline Bodin
Publisher: CRC Press
ISBN: 9781138412347
Edition: 1st Edition
Description
Ever wish you could find out how North America’s biggest and most advanced call centers are really using call center technology? Want to know how successful call centers have solved the problems behind basic call center functions such as order handling, h
