Measure What Matters to Customers Using Key Predictive Indicators (KPIs) 1st Edition – PDF/EPUB Version Downloadable
$49.99
Author(s): Ronald J. Baker
Publisher: John Wiley & Sons P&T
ISBN: 9780471752943
Edition: 1st Edition
Description
Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company’s profits by working smarter, this is the book for you.
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